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1. #Garage app for recording transcriptions update
2. #Garage app for recording transcriptions full
3. #Garage app for recording transcriptions software

Call transcripts are an effective and unique way to identify leaders in your company that might otherwise have gone unnoticed. Reviewing transcriptions from meetings provides a more subjective look at your employees and picks up details that numbers alone simply cannot.įor example, a customer service representative might have a lower first call resolution rate than you’d like, but they could consistently share excellent ideas and offer important feedback during meetings.

#Garage app for recording transcriptions full

Managers can see the number of calls an agent takes per day, how many they miss, how much time they spend on the phone, and other essential information.īut data alone rarely tells the full story. Plus, potential customers will get an inside look at exactly how your company operates.Ĭall analytics and KPIs provide important insight into employee behavior and productivity. Not only does reading longer content like this keep visitors on your website for longer, (increasing your SEO score) but it also provides an opportunity to include more keywords on your website. One way to improve your SEO strategy is to upload your transcriptions to your company’s website. Given that close to 70% of all online experiences start with an entry into a search engine like Google or Bing, SEO plays an enormous role in the success of your company. SEO, short for Search Engine Optimization, is what helps to get your company’s website to rank higher in search results and get more site visits from the people who are the most likely to buy your product or service. Not only does this save time, but it also means that important details - especially action items and tasks that require a follow-up - don’t get overlooked. You can use the search bar to search by keywords or use a speaker detection feature to sort according to the person speaking. Having a transcription of your calls makes it easy to find the exact point of the conversation you need to refer back to.

#Garage app for recording transcriptions update

Below, we’ll discuss how much transcripts can help.Ĭonference calls are an effective way to brainstorm ideas, update or train entire departments, and conduct essential meetings with customers and upper management.īut given that the average conference call lasts between 45-60 minutes, having to listen to recordings to find specific information can eat up tons of valuable time (not to mention cause endless frustration.) Given that 45% of team members say they’re overwhelmed by their weekly meeting volume at work, the fewer the meetings - and the more efficient the ones you do have are - the better.īut there are many other reasons why having transcripts of your conference calls is a huge benefit. When you’re able to get more out of your in-person and online meetings - and when you can easily refer back to what you covered in them - you can also cut down on the number of meetings you need to have. Knowing that there will be records to refer back to in the future means no more furiously taking notes during the meeting, increased focus on calls, and accountability for both employees and clients. There are several obvious benefits of business transcription tools. What are the Benefits of Conference Call Transcription?

#Garage app for recording transcriptions software

What are the Benefits of Conference Call Transcription?.Plus, there’s no longer a need to outsource human transcribers.īut why should you use call high-quality transcription tools, and what are the best platforms to consider? With so many meetings that bring together geographically diverse team members, several internal departments, and sometimes clients, keeping track of what happened on each conference call is a challenge.Ĭonference call transcription software uses Artificial Intelligence and NLP to automatically transcribe your meetings in real-time - meaning you’ll have a written record of your conference calls to refer back to and share with others. Recent studies show that the average employee attends at least five conference calls each week. Though business communication tools like instant chat messaging and video calling software have become the new normal in the workplace, weekly conference calls are still the cornerstone of business communication.